Frequently Asked Questions

Where is Grove Creek Surgery Center?

We are located at: 2168 West Grove Parkway, Suite 101, Pleasant Grove, UT 84062 (Entrance is located at the rear of the building)

What time should I arrive for my surgery?

You will receive a phone call from Grove Creek the day before your surgical date.  Typically, patients are asked to arrive 60-90 minutes prior to your procedure start time.

What time is my surgery?

When your receive the call about the arrival time, the center will inform you of when your surgery is scheduled. The schedule is subject to change up until the day before surgery. If you have not received your scheduled surgery time, please contact Grove Creek Surgery Center at 801-772-5050 for your scheduled time.

What is the cost of my surgery?

The cost for surgery varies depending on your insurance. If you have any questions, please do not hesitate to contact us by phone at: 877-929-4527.

How can I pay my bill?

Once we have processed the necessary fee’s we will send a statement.

Why did I receive three bills?

For most surgeries there is a facility fee (SSC), Surgeon’s fee (your surgeon) and an Anesthesia fee. This occurs whether your surgery is performed at a hospital or a surgery center. We will only collect the facility fee, you will receive separate bills from your Surgeon and Anesthesiologist.

 

What is an EOB?

EOB stands for ” Explanation of Benefits.” Health insurers send an Explanation of Benefits, or EOB, to their covered members after they or other family members receive healthcare services. THIS IS NOT A BILL. If you receive an EOB, and have questions, please call the center.